Privacy policy
At MRAD & CO (“we”, “us”, “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
a. Personal Information
When you make a purchase or create an account, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through third-party providers — we do not store card numbers)
b. Device Information
When you browse our store, we automatically collect:
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IP address
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Browser type
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Device details
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Cookies and browsing behavior
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Pages viewed and time spent on the site
c. Order Information
Information related to items purchased, order total, shipping details, and preferences.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate order updates and support inquiries
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Improve our website and customer experience
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Provide personalized recommendations or promotions
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Detect and prevent fraud or unauthorized activity
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Comply with applicable laws and regulations
We do not sell your personal information to any third party.
3. Sharing Your Information
We only share your information with trusted partners who help us operate our business, such as:
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Payment processors
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Shipping carriers
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Marketing tools (for email updates or promotions)
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Analytics platforms
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Shopify (as our e-commerce host)
All partners operate under strict privacy and data protection requirements.
4. Cookies & Tracking Technologies
We use cookies to:
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Improve site functionality
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Remember your preferences
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Analyze website performance
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Offer personalized content or targeted offers
You can manage or disable cookies through your browser settings at any time.
5. Data Retention
We retain your personal information for as long as necessary to:
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Fulfill your order
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Provide customer service
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Comply with legal or accounting requirements
You may request deletion of your data at any time (see Section 8).
6. Security of Your Information
We take privacy seriously and use industry-standard security measures to protect your personal data, including:
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Secure servers
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Encrypted connections (HTTPS)
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Trusted payment gateways
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Access controls
No method of transmission over the internet is 100% secure, but we continuously improve our safeguards.
7. Your Rights
Depending on your region, you may have the right to:
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Access the personal data we hold
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Request corrections or updates
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Request deletion (“Right to be forgotten”)
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Opt out of marketing communications
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Request data portability
To make a request, contact us at support@mradco.com.
8. Minors
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: